Experienced in network/information technologies, application/help desk support, technical documentation, and mechanical engineering (equipment/systems design, implementation and startup).
Certifications and Skills
Cisco Certified Network Associate (CCNA)
Microsoft Certified Professional
(MCSE 70-210 & 70-215 Windows 2000 and Windows 2000 Server)
In-depth knowledge of Microsoft Office 2000/XP, Adobe and Macromedia design suite.
Patent (in conjunction with the Boeing Company): http://patft.uspto.gov/netacgi/nph-Parser?Sect1=PTO2&Sect2=HITOFF&u=/netahtml/search-adv.htm&r=1&p=1&f=G&l=50&d=ptxt&S1=furiya-$.INZZ.&OS=in/furiya-$&RS=IN/furiya-$
Experience
April 2004 - Current Atlas Digital Media Technology, Seattle, WA
Product Support Engineering Group
Provide technical support for the company’s online advertising technology which consists of integrated media planning and buying tools allowing website publishers and advertising agencies to plan, serve, track, analyze, and manage online campaigns.

Position duties include:
-Provide quality customer service with software issues expeditiously, primarily via the Internet and telephone in a clear, logical, professional manner.
-Provide clients with access to extensive statistical data to track/quantify effectiveness of campaigns.
-Deliver data in various formats within deadlines as per Service Level Agreements.
-Set up automated data extraction scripts.
-Manage and troubleshoot data extraction scripts.
-Execute SQL queries to refine extracted data tables.
-Set up, maintain and troubleshoot client logins, account features and access to various application specific tools.
-Follow escalation procedures and communicate issues clearly to technical and non-technical individuals.
-Maintain logs of computer/customer related problems.
August 1991- April 2002 Boeing Commercial Airplane Group, Seattle, WA
This was a project manager position in the Research & Development Group for Sensor and Information Systems. Our goal was to develop/implement new technology which would provide real-time website display of statistical data on factory processes on the intranet to aid factory management, quality assurance and industrial engineers on operational decisions. The implementation of new technology required attention to system documentation, training and support by an engineer with knowledge in TCP/IP, routing, and other types of LAN/WAN support along with electrical, mechanical and software/control systems. Other duties that I performed:
-Managed the design and implementation of network-integrated vision sensor (patent pending in conjunction with The Boeing Company).
- Troubleshoot hardware and software issues during startup
-Prepare software bulletins for maintenance and troubleshooting.
-Train maintenance personnel on use of diagnostic/data acquisition software.
- Coordinate activities with engineers, software developers and subject-matter-experts during development.
-Provide training and support on system operation.
-Prepare white papers and intellectual property documentation.
June 1986 - July 1991 General Dynamics/Fort Worth, Texas Division
Senior Engineer – Equipment and Process Development:
This position involved the development and field installation of new software-controlled technologies. Other duties that I performed:
-Developed and implemented procedures for fiber optic cable assembly for use on tactical aircraft.
-Design, develop and implement industrial robotic and automation systems.
-Provide troubleshooting assistance during system startup.
June 2003-April 2004 Seattle Fine Art Academy, Seattle, WA
Urban League of Metropolitan Seattle, WA
Consultant – Systems/Network Administration

This position allowed me to gain experience in application support and systems/network administration. Other tasks that I perform:
-Deploy and maintain Windows 2000 servers and Active Directory.
-Implement user accounts, group policies and NTFS security.
-Maintain Microsoft Access functions.
-Installed software, upgrades and patches.
-Troubleshoot, repair, and upgrade PCs
-Backup and restore user’s data.
-Manage print and DNS on Windows 2000 servers.
-Troubleshoot network outages and performance impairments.
Education
Sept. 2002 – Aug 2003
Certificate, Network Design and Administration, Seattle Central Community College, Seattle, WA
1981–1986

Bachelor of Science, Mechanical Engineering, Purdue University, West Lafayette, IN